Expert Net Surf is a team of professional web surfers. Many times we come across other companies offering HOME EMPLOYMENT. By joining our newsletter you can stay informed as jobs become available on the net. Join our newsgroup today........you could be working tomorrow. Also, look for our free job alert in our weekly newsletter.

IPhone Support Home Based Agent
Company: Apple

The Successful candidate will:
Handles escalated questions via the telephone addressing both hardware and software related issues.
Reporting/escalating issues through the appropriate channels.
Effectively communicating information with his/her team members and customers alike.
Diagnosing and providing a path to resolving data service inquiries related to 3G/EDGE, Wi-Fi and Bluetooth wireless technologies.
Proactively identifies ways to avoid recurrence of customer issues by regularly improving the processes, reviewing technical articles, and recommending changes.
Interfacing with local team management and internal and external partners.
Multitasking through multiple systems while troubleshooting with customers.
Accurately logging all interactions via Apple's CRM system.
Achieving call center metrics including customer satisfaction scores, average handle time, customer availability as well as schedule adherence and conformance.
Additional responsibility as business needs dictate.
Flexibility to work varied shifts on a 7-day schedule.
Desired Qualifications:

Various degrees of experience and education will be considered provided the candidate's application demonstrates the following requirements:

Technical Associate Degree and/or 2-3 years related experience in one or more of the following fields:

Network, Customer Service/Support Environment, Information Technology/Help Desk, Wireless voice/data technical support, Previous experience working in a call center is required, Excellent Customer Service Skills, Strong written, verbal and organization skills, Leadership skills in an area of technical specialty, Ability to use critical thinking and logic skills to isolate and resolve technical issues in a timely manner, Superior time management and prioritization skills. Subscribe

CUSTOMER SERVICE Doctor Referral Service

An established, Nationwide Doctor Referral Service is currently seeking experienced customer service representatives, telemarketers and call center agents to generate leads for the inside sales portion of their business. The right candidate for this position will be self motivated with a strong desire for success; in addition we would like each candidate to have at least one year of customer service, telemarketing, or call center experience.

All work will be done from your home office, so a quiet working environment that includes a computer with high speed (cable or DSL) Internet access is needed to be considered for this position.

The hiring company does not sell health insurance; instead they are working to provide a solution to the astounding problem of skyrocketing insurance costs by offering individuals and families with access to a network of doctors, dentists, and hospitals that provide health services at a discounted rate. Subscribe

EXTENDED Warranty Clerk

Company Staples

Full Time Extended Warranty W@H Contact Centre Supervisor (Bilingual) In this position you will…

Find a great career made easy, while working from Home!

We are looking for a Bilingual experienced, dynamic and flexible Contact Centre W@H Supervisor to assist us in guiding our W@H Associates in providing professional and efficient service to our external and internal Customers.

Talented, ambitious individuals who choose a career with us will discover a world of rewards including opportunities for personal growth and advancement, a competitive salary, comprehensive benefit programs, stock purchase plan and a RRSP enhanced plan with employer contributions.

Types of projects you will be involved in include…

The Extended Warranty W@H Contact Centre Supervisor:

Ability to work rotational shifts Monday through Sunday from 8am to 8pm.

Ability to work from home.

Fully Bilingual.

Demonstrate outstanding leadership and interpersonal skills.

Motivate and develop team members, achieving team and company profitability and service goals.

Train new hires.

Monitor calls, coaching Associates on the results to improve customer service and satisfaction.

Resolve escalated customer service and satisfaction issues.

Conduct regular meetings with Associates.

Ensure Associate adherence to break and lunch schedules.

Compile and analyze individual and team performance statistics.

Administer and approve vacation, VTO and personal care time off requests, ensuring we have sufficient coverage on the phones at all times.

Conduct Associate performance reviews.

Assist the ESP Contact Centre Manager in identifying budgetary needs, reviewing existing processes and developing new ones.

Complete various projects, as requested.

Staples provides use of computer and monitor, you must provide broadband internet access.

Prior to working from home, Associates must complete a 3 to 4 months of service in our Laval, PQ Contact Centre.

Knowledge/Experience Required…

Strong verbal and written communication skills.

Professional and courteous manner.

Team player.

Demonstrated ability to lead by example, improving the customer's overall service experience.

Ability to work in a fast paced environment.

Demonstrated ability to keep detailed records.

Excellent problem solving skills.

Proactive at resolving issues.

Takes initiative.

Bilingualism is a must.

1 year Contact Centre Supervisory experience.

Previous experience in customer service/call centre environment and dealing with customer service issues/complaints.

Proficient typing skills.

Excellent MS Office skills.

Proficient with the AS/400 environment. Subscribe

HOME Agent/Customer Service

Successful candidates will meet the following qualifications:

Must be a resident and live in the following states Arizona, Delaware, Florida, New Hampshire New Mexico, Montana, New York, Ohio, Oklahoma, Oregon, Texas and Virginia

Highly PC literate and have their own PC with a reliable high-speed Internet connection

Ability to type 35 words per minute is essential

Prior call center experience strongly preferred

Applicants must be 18 years of age or older and have a high school diploma or GED to apply

Strong written and verbal communication skills required. Fundamental math skills required

Strong sales skills

Highly motivated and Dependable

Rate of Pay

We offer a competitive hourly rate.

Hardware, Software, Workstation Specifications

Scheduling Requirement

We are seeking individuals who are able to work flexible Full Time schedules from Jan 19th 2009 thru Feb 19th 2009.  Subscribe

CUSTOMER Support Manager

This is a position in which you can work from your own home office.

Responsibilities

Our client is looking for a strong leader to head our customer support division. This individual will be responsible for the performance and operation of a major call center and will supervise our other call center operations. Duties include ensuring customer satisfaction in the support process, ensuring proper training of call center staff, managing call center and anti-fraud personnel and working closely with senior management.

Requirements:

Multiple years experience managing large teams of 20 or more people

Strong analytical and organizational skills

Strong communication and interpersonal skills

Proven leadership and mentoring abilities

Computer proficiency, specifically Mac OS X

Must have multiple years of experience managing large teams 20+ consistenly. Subscribe

ADMISSIONS Consultant Positions Available

Do you have a passion for education? Do you enjoy working with people? Have a background in college, MBA, law school, graduate school or medical school admissions?

Admissions Consultants continues to grow and we are looking for talented, dedicated and detail-oriented individuals. If you possess admissions committee experience and excellent interpersonal skills, then we'd like to speak with you about a consultant position.

We also have administrative positions available in our Vienna headquarters office that do not require admissions committee experience.

Serious candidates will display the following traits:
Strong interpersonal skills
Excellent oral and written communication
Sharp attention to detail
Ability to stay flexible and work well under tight deadlines in a fast-paced environment
In-depth admissions committee experience
Integrity and a commitment to your client's welfare
Solid organizational skills and Internet access
As a member of our team, you'll enjoy:
Competitive pay
Comprehensive training
Flexible work schedule and the ability to work at home

In addition, you have the option of a part-time or full-time position. Part-time employees also have the potential to move to a full-time position. Subscribe

VIRTUAL Assistants

We recruit professional virtual assistants to work from home. All types of career options and experience levels are available, and there are no fees of any kind. Our Virtual Assistants offer real work for real compensation. If you are looking to utilize your professional administrative skills from a virtual environment then we want to hear from you.

All applicants will be interviewed before becoming an independent contractor with Virtual Assistants. Please note that all applicants that are hired by our company are not hired as employees, but as independent contractors. Subscribe

TRAVEL Agents Work From Home

Company AAA

If you're an experienced leisure travel professionals, AAA has an opportunity for you. We are looking for Independent Travel Agents throughout Chicagoland and Northern Indiana. Learn more about our opportunities

Book travel arrangements for your clients out of your home and be your own boss! As an Independent Agent with AAA you will enjoy:

Unlimited earning potential

Ability to make your own hours

Exclusive AAA savings with vendors

Ability to book your clients with reputable and secure companies that only AAA can provide.

Qualified agents must have at least 3 years of leisure travel agency experience, GRS/CRS knowledge, and a current leisure travel client base. Subscribe

ADMINISTRATIVE Assistants Positions

Data Entry

Transcription

Data Base Management

Collection

Appointment Setting

Surveys/Telemarketing Inbound and Outbound

Computer Training/Consultant (Tutoring)

Customer Service/Help Desk

Answering Service/Receptionist

Billing /Invoicing

Payroll

Bookkeeping

Spreadsheets

Proofreading/Editing

Research (Internet)

Web Page Development

Newsletter Designing/Distribution

Web Page Development

Power Point Presentations

Referral Service (Advertisement)

Order Processing

Word Processing (Reports, Business Plans, Memos, etc...)

Desktop Publishing (Flyers, Brochures, etc…)

Travel Arrangements/Event Planning

Logo/Letterhead Design

Post Cards/Invitations Design and Distribution

Human Resource - Applicant Screening, Background Check and

Interviewing  Subscribe 

CUSTOMER Service/Technical Support- Work from Home

Training: Sutherland Global Services pays its employees for initial training and offers basic and extended training options for career-minded individuals. Subscribe

CENSUS Takers

Your community is counting on you

Every 10 years, we conduct a census of our population. The results help determine your representation in government, as well as how federal funds are spent in your community on things like roads, parks, housing, schools, and public safety. As a census taker, you'll play a vital role in making sure that everyone is included.

Thousands are needed for temporary jobs

Conducting the census is a huge undertaking. Thousands of census takers are needed to update address lists and conduct interviews with community residents. Most positions require a valid driver's license and use of a vehicle. However, public transportation may be authorized in certain areas.

Earn good pay

Census takers receive competitive pay on a weekly basis. In addition, you will be reimbursed for authorized mileage and related expenses.

Bilingual speakers are encouraged to apply!

All census takers must be able to speak English, but bilingual skills in English and other languages are needed in communities that have a large number of residents who speak a language other than English. If you have such skills, we encourage you to  Subscribe

HOME based Agents

Earning Money! You are paid for each minute of talk time with some incentives. The more you work, the more you earn. And... you decide when to work in the comfort of your own home. Once you've proven yourself, you may also choose to pursue advancement within the company to further increase your earning.

Before you get started with the application process, here's what you need to know:

Call center experience (preferably work at home) is a MUST.

We require a high quality computer with high speed internet service.

You must have a dedicated phone line without Privacy Plus, etc.

Your work space must be a dedicated office with a door.

We have zero tolerance for background noises during calls.

Your status will be an independent contractor.

You invoice us, we pay you and you are responsible for your tax obligation.

You will be required to complete all initial training before taking calls.

You are expected to complete ongoing/recurrent training.

You must remain up to date on all resources that relate to your call types.

If this sounds feasible, you have the resources and training, and you've been looking for a flexible work at home opportunity, look no further. Subscribe

FREELANCE Graphic Designers and Illustrators

We are currently looking for experienced freelance graphic designers and illustrators to become part of our team on a project by project basis. Work from home available. Candidates should be self-motivated, possess strong design skills and bold, fresh ideas. College internships are also available for students at local universities. Subscribe

CUSTOMER Care Associates Work from Home

Think about a better job, in a cooler work environment, with a stronger company offering bigger rewards and greater advancement potential. Now think about Convergys, a global leader in outsourced customer service that invites you to join our dynamic team of Customer Service Associates in Salt Lake City.

As one of America's most successful and admired companies (according to FORTUNE magazine), we're able to offer you all of the above, along with:

$12.00 - $15.00 Per Hour to Start (based on experience)

Tuition Reimbursement from Day One

Medical/Dental/Vision Insurance

401(K) Savings Plan

Paid Vacation and Holidays

Employee Referral Bonus Program

State-of-the-art call center with modern technology

You must possess excellent communication skills, solid computer knowledge and data entry aptitude. Previous customer service experience would be helpful. Subscribe

NOW Hiring Tutors

Work for a rapidly growing company where the opportunities for career advancement are immense.

You get to do something which you enjoy-online teaching and sharing knowledge with students.

Benefits of Online Teaching

Work from Home

Flexible work hours

Earn an extra income

Help international students with their curriculum

Great opportunity to hone your international teaching skills

Learn new technology standards

Requirements for Online Teaching Job

Be a post graduate in your subject.

You need to have a computer and a Broadband connection.

Work for minimum 4 hours a day.

Learn new tools and technologies that are being used in online teaching space. Subscribe

REVIEWERS of Content and Fairness/Sensitivity issues

Content reviewers must have a strong educational foundation, work experience, and understanding of a specific content area. Fairness/sensitivity reviewers must have personal knowledge of, experience in, and sensitivity to ethnic, gender-related, geographical, and socio-economic concerns. Opportunities are independent contractor work.

Applicants interested in test development opportunities should have access to a computer and be able to submit and receive materials electronically. Subscribe

GAME Testers

What Do Game Testers Actually Do?

Basically, it is the tester's job to find glitches or problems with the gameplay, music, graphics and general workings of the game.

They are then required to write a report detailing the glitch or problem, and explain exactly how to reproduce it.

The programmers will read the report, and use it to find and fix the problem.

Of course, that's just a very basic outline of what is involved. Testers also will spend a lot of time communicating with the developers and programmers to help sort out all sorts of issues with the game.

Why are they needed? Are they important?

A lot of places on the internet don't think much of game testers (except for those 'miracle programs'). They're meant to be the low paid, badly treated workers doing all the boring jobs.

In actual fact, a tester plays just as an important role in creating the game as the developer, programmer, artist, writers etc.

They are responsible for identifying all the mistakes in the game. But not only that, they are the ones that must report the issues to the programmers and developers. Being able to effectively communicate the issues to these people is one of the most important aspects of being a video game tester.

Demand for testers can vary as games go through the different stages of production, and usually the closer to the release of the game, the more work will be available.

Game testing does not involve working 20 hours a week and earning a six figure income - at crunch times right before the game is released you may have to work up to 80 hours a week. Plus, the average income of a game tester is about $35 000. Subscribe

ARTIST/Designers

EMS is currently looking to double or triple it's current member numbers to fulfill an increasing number of client projects.

We are currently looking for the following skills:

Sequential Artists (penciling, lettering, colors)

Digital Painters

Concept Artists

Graphic Designers

B&W illustrators

Cartographers

This is an OFF-Site freelance position. Subscribe

WEB and Graphic designers

We are currently seeking Web and Graphic designers with experience and a portfolio (students are welcomed).

We maintain a virtual office environment (for now), which means you work from your own location. You must be extremely responsible and self-motivated. Your work schedule may be flexible (depending on the position), provided projects are done to perfection and always delivered on deadline. You must also have a reliable DSL or cable internet connection and your own computer with a modern operating system.  Subscribe

E TRAINER for Dogs

E-Training for Dogs, Inc. is a quality educational e-learning service that adheres to the Best Practices in online education that Universities around the country adhere to. We are a corporation with a stringent Instructor application process, in-depth Instructor training, and Instructor evaluation from students for each class.

As an Instructor, you will be an Independent Contractor with e-Training for Dogs, Inc. You will need to complete and sign an Independent Contractor Agreement for each course you develop and offer for e-Training for Dogs, Inc.

Course developers that instruct their courses receive 60% of every tuition.

E-Training for Dogs, Inc. will provide the hosting service and all marketing and advertising at no cost to you.

We will also thoroughly train you to develop and teach a course. Subscribe

BOOKKEEPERS

Requirements:

AA degree or equivalent experience

2 or more years bookkeeping experience

Experience providing data entry, A/P and payroll functions

Knowledge of QuickBooks, MYOB, Peachtree or other accounting software. Subscribe

VIDEO Game Artist

Are you are an experienced video game artist who is interested in working on a per-project contract basis? If so we would like to talk to you. We need 3D modelers, texture artists, animators, 2D artists and concept artists for upcoming projects.

HAPPY ARTISTS ARE GOOD ARTISTS

Work from Home

Set your own Hours

Fun projects

Creative freedom (depending on project requirements)

We pay hourly (not flat rate)

We pay quickly (NET 14 days, not 30)

We pay for revisions  Subscribe

SOFTWARE Trainer

Requirements:

-Travel as needed - 17 days a month

-Veterinary Experience - 1 year or more

-DVMAX Experience - 1 year or more

-Typing - 60wpm+

Leadership Abilities

*You will be in charge of installs and need an authoritative demeanor and confident manner.

Excellent Verbal Skills

Public Speaking - you will be speaking in front of groups of 1 to 50

Phone training - you will also do some training over the phone and need to be able to communicate clearly on conference calls

Multi-Tasking

You will typically have three trainings a month and need to be organized

Customer Service

Although it's own department at Sneakers - our customers are our livelihood and you must be efficient in maintaining contact with your own installs prior to their installation.

Self-motivated

You will be a salary employee, however, you will work from home and need to be able to monitor your own time to make sure all tasks assigned are completely on time. Subscribe

COURT Records Retrieval Experts

U. S. and Canada

Background Profiles is currently looking for experienced county court record researchers for all counties. If you are a reliable source of fast and accurate county record information, we would like to talk to you.

If you are interested in pursuing an independent contractor relationship with Background Profiles, please fill out the application form below and send it to us today. We will contact you via e-mail or phone when need for service in your area occurs. Subscribe

INTERNET Marketing Consultant

Job Description:

Astonish SEO is seeking a qualified individual for an opening we have for an Internet Marketing Consultant. Job duties involve managing seo clients, HTML, PHP, ASP coding. Willing to train the right candidate. Opportunity to work from home for the right candidate as well.

Job Requirements:

Proficient skills in HTMl, PHP, ASP. Basic understanding of internet marketing, seo, web design.  Subscribe

TECHNICAL Writer / Proofreader / Editor - Flexible Hours and Exc

Company: Kelly Scientific Resources

Description: Our client is in need of talented Proofreaders and Editors to read, format and edit several Scientific White Papers before submission to Venture Capitalists and Regulatory Agencies Highlights:

Great opportunity to work with an exciting start-up Healthcare company and play a critical role in helping them successfully market their products

Project deadlines are flexible

Does not require full-time commitment

Work from home! Not necessary to visit client site Successful candidates will have a proven background in editing technical papers and reports, including formatting for professional submission, checking footnotes and obtaining referenced papers, evaluating general document style, and giving feedback on any further necessary changes. Must be detail-oriented, honest, responsible and able to work within company deadlines Qualified candidates are encouraged to apply immediately. Kelly Scientific Resources (KSR) is the largest company in the world Subscribe

FLASH Production Artist

Responsibilities

Create web-based illustrations and interactive animations

Take design specs and prototypes and bring them to life with your in-depth knowledge of Flash

Requirements

2+ years Flash illustration & animation experience -- Flash game experience a plus

A Degree in the Web Graphics or Animation field is required

Experience drawing in Flash utilizing lines and fills

Traditional drawing and animation experience is required

Ability to work with tight deadlines and under pressure

Ability to take Static Comps and build out a final flash deliverable quickly and accurately

Advanced skills in the following software applications: Flash, Photoshop is required

Experience with 3D software is a plus

Basic knowledge of html, xhtml, and css is a plus

Personal Portfolio website with Flash work preferred

Ability to supply .fla and .swf files for review

Must be willing and able to accept both strategic and creative input/feedback

Ability to have fun at work and be able to say that you really love being a Flash Production Artist.

A "people person" personality is highly preferred. Subscribe

CPA

CPA plus 5 or more years-prior public accounting or controllership experience with small to mid-sized companies and start-up businesses

Proven experience in managing a staff

Knowledge of QuickBooks, MYOB, Peachtree or other accounting software . Subscribe

PROOFREADER

Proofreader minimum 3 years verifiable experience.

IC should have experience and equipment for downloading and processing digital audio files. You will download audio from our server, process and email transcript back to our company.

Audio files are large; prefer someone with high speed Internet access and email.

Required to provide a W-9 prior to employment and will receive a 1099 yearly as all Professionals are Independent Contractors and NEVER company employees. PSS does not have employees and only works with Independent Contractors/Vendors. Subscribe